Problems buying and downloading
- I bought the wrong app. What can I do?
- How do I get a refund?
- How do I get a receipt for purchasing your apps?
- I got a new device. How do I get my apps back?
- I deleted / uninstalled an app. How do I redownload it and get it back?
- I am changing devices and want to transfer the apps. How can I do that?
- I bought the full version, so why do I still only have access to the trial/Lite version?
- I can't find the app on my device. Where is it?
- I bought an app, and it hasn't downloaded or is stuck downloading. What should I do?
- I'm trying to buy but the transaction won't go through. What should I do?
- The account I use on my device has changed. How do I access my apps?
- I have been charged twice for the same app. What should I do?
- How can I find out which apps I've purchased?
- How do I cancel my subscription?